Setting up an appointment to see an EAP counselor is very simple. Here is a step by step guide:
Call 585-506-5187. You will be asked where you work, or where a family member works, and what office location would be best.
If you want to request a counselor, please say so. Also, please let us know if it is an emergency.
You will then asked what time is best for you.
You will decide on a time and location and will then be given directions to the office. Directions to all offices are also available on this website.
If for some reason you are unable to make it to any of our offices, please say so and Peter Pontius (Director of EAP) will call you to see if alternate plans can be made. Clients have been seen in their homes, at the workplace, in coffee shops and a host of other places.
Once you have seen your counselor, follow-up sessions can be scheduled with the counselor at the end of your session.
If you would prefer to see a different counselor, just call and let us know. We will be happy to set you up with another of our counselors.
If you have any questions about this process or the program in general, please feel free to call Peter Pontius at 585-259-5610 or by e-mail at firstname.lastname@example.org.